Gaming is for fun. pjok wants you to stay in control at all times. Use our Responsible Gaming tools and guidelines to play safely and mindfully.
Pjok gives you these tools to stay in control
Decide in advance how much you will deposit daily, weekly, or monthly. Once a limit is set, it cannot be exceeded.
Set the maximum amount you are willing to lose within a given period. Once you reach your loss limit, no more bets can be placed for that period.
Set a time limit for how long you play in one session. When the time is up, a break will be triggered automatically and you will be notified.
Feel like you need a breather? Use the account suspension feature to pause your account for anywhere from 24 hours to 6 weeks.
If you need a longer break from gaming, use the self-exclusion option. You can lock your account for anywhere from 6 months to 5 years.
You can review your play time and spending at regular intervals. This feature helps you stay aware and in control.
Responsible gaming means playing in a way where you are always in control — setting limits on money, time, and mental energy, and sticking to them.
Pjok believes gaming is a form of entertainment — just like going to the cinema or dining out. It is meant to be enjoyable, not harmful. Problems arise only when gaming gets out of control.
Many people in Bangladesh enjoy online gaming, and most play responsibly. However, a small number sometimes lose control. pjok has resources in place to support those who need it.
Responsible Gaming is not just for you — it is for your family too. Stay mindful for the people who matter most.
Gaming is a form of entertainment, not a source of income. If you find yourself thinking gaming will solve your financial problems, that is a warning sign.
Set your limits: Before each session, decide how much money and time you are willing to spend.
What you cannot afford to lose: Only bet what you can afford to lose without it affecting your daily life.
Never chase your losses: Do not chase your losses by betting more after a losing session.
Take a break: Take regular breaks instead of playing for long stretches at a time.
Never gamble with borrowed money: Gaming with borrowed money or funds taken from others is extremely dangerous.
Never play under the influence of alcohol or substances: Avoid gaming when you are not in a healthy mental state.
Never hide it from children and family: Gaming in secret is an early sign of a problem.
If you notice any of the signs below, it is time to take care. These are early warning signs of problem gambling:
Contact pjok's support team right away or activate the self-exclusion option. Seeking help takes courage — it is not a sign of weakness.
Answer the following questions honestly. If even one answer is "Yes", it may be time to pause and reflect.
If you answered yes to any of these questions, there is no need to panic. pjok's responsible gaming tools and support team are ready to help.
Setting up self-exclusion on pjok is simple. In just a few steps, you can suspend your account temporarily or for an extended period.
Log in to your pjok account and go to the Settings menu.
Go to your account settings and select the "Responsible Gaming" option.
Choose from deposit limits, session time limits, or self-exclusion — whichever suits your needs.
Confirm your choice. Once activated, it cannot be changed until the selected period has ended.
If you need assistance, our support team is available via live chat.
Pjok strictly ensures that no minors can access the platform.
Age verification is mandatory before registration and withdrawal.
Use a strong password and enable two-factor authentication.
Use parental control software on your device.
Withdrawals cannot be processed without identity verification.
Worried about a family member's gaming behavior? Here are some steps you can take:
Answers to common questions
Pjok is more than a gaming platform — it is a responsible organization. We believe every participant in the gaming industry has a duty to society.
Pjok is an internationally certified Responsible Gaming platform. Our Responsible Gaming policy is reviewed regularly by independent third parties.
Our customer support team is specially trained in Responsible Gaming. They can identify signs of problem gambling and provide assistance to members.
Every pjok marketing message carries an 18+ warning. We never target minors or portray gaming as an easy path to wealth.
Use pjok's Responsible Gaming tools to enjoy gaming in a controlled and enjoyable way. Whenever you need help, we are here.